Who We Are
It takes a while to become the best, and Viravan has been doing our best since 1921. Our 95 years of experience enable us to efficiently handle your cargo needs. Viravan is committed to determining the clients' specific needs and proposing customized solutions to meet their requirements for preparing, handling, transporting and storing cargo. With our own barges and trucks, we offer a one-stop, comprehensive service that takes care of the cargo from the time it arrives, while it is stored and until it is sent to its final destination.
Our services include:
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Quality Policy Viravan aims at operational excellence with continuous improvement as key to growing our own business as well as our customers’ businesses. We believe the only way to maintain long-term relationships with clients is by running the highest quality operation, and by measuring performance to constantly improve it. Our policy of providing "best-in-class" service via a quality management system has resulted in the company being awarded ISO 9001:2008 certification in 2010. As part of our ISO 9001:2008 Quality Policy, we regularly monitor customer satisfaction as one of the measurements of our performance. We also monitor information relating to customer perception as to whether we met their expectations. This is an ongoing process, and helps to ensure that we are achieving our objectives and delivering on our promise for quality services, innovation and continual improvement. |